Welcome to Arimma Logistics. These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile platforms, and logistics services. By using our services, you agree to be bound by these Terms.
1. Use of Services
Arimma Logistics provides domestic, cross-border, and global delivery, freight, and supply chain services. Services may only be used for lawful purposes and in accordance with these Terms.
2. Registration & User Responsibility
Users, drivers, businesses, or agents must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Payment Terms
All service fees must be paid in full prior to dispatch unless otherwise agreed in writing. Arimma Logistics supports card, mobile wallet, and bank payments. Pricing may vary based on route, weight, urgency, and customs conditions.
4. Delivery & Liability
We aim to deliver goods in a timely and secure manner. However, delivery timelines may be affected by unforeseen delays (weather, customs, etc.). Arimma Logistics is not liable for indirect losses or damages unless covered by an active insurance policy.
5. Prohibited Items
You may not use our services to transport illegal goods, hazardous materials, counterfeit products, or any items prohibited under applicable laws or our internal safety guidelines.
6. Cancellations & Refunds
Cancellations must be made at least 2 hours before pickup. Refunds are subject to review and may exclude handling or processing fees.
7. Intellectual Property
All content on Arimma Logistics platforms (logos, designs, text, software) is the intellectual property of Arimma Corporation and may not be reproduced without prior written permission.
8. Privacy
By using our services, you consent to our Privacy Policy, which governs how we collect, use, and protect your data.
9. Limitation of Liability
Arimma Logistics shall not be liable for damages exceeding the value of the shipment or transaction, unless additional insurance has been purchased and confirmed in writing.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States and South Africa, where applicable.
11. Contact Us
For questions, disputes, or support:
📧 support@arimmalogistics.com
📞 +27 67 993 1064
🌐 www.arimmalogistics.com