At Arimma Logistics, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our digital platforms.
1. Who We Are
Arimma Logistics is a division of Arimma Corporation, a U.S.-registered company delivering technology-powered logistics, supply chain, and delivery services across domestic, cross-border, and global markets.
2. Information We Collect
We may collect the following types of personal and business-related information:
-
Contact Details: Name, phone number, email address
-
Identification Data: National ID, passport number (for cross-border clearance)
-
Location Data: Real-time GPS (for drivers and deliveries)
-
Business Information: Company name, registration number, VAT/tax ID
-
Payment Information: Billing address, mobile wallet ID, bank details (encrypted)
-
Platform Usage Data: IP address, device info, cookies, usage logs
3. How We Use Your Information
We use the information we collect to:
-
Provide logistics, delivery, and tracking services
-
Verify identity and enable secure transactions
-
Coordinate with partners (e.g., freight forwarders, customs agents, drivers)
-
Improve platform functionality and user experience
-
Send service notifications and updates
-
Comply with regulatory and legal obligations
4. How We Share Your Information
We may share your information with:
-
Drivers, agents, and logistics partners to complete deliveries
-
Customs and regulatory bodies for cross-border shipments
-
Technology providers that enable secure transactions and communications
-
Legal authorities, when required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement strict administrative, technical, and physical safeguards to protect your information, including:
-
End-to-end encryption
-
Secure servers and data hosting
-
Access controls and multi-factor authentication
-
Regular security audits and penetration testing
6. Your Rights
Depending on your jurisdiction, you may have the right to:
-
Access and request copies of your data
-
Request correction or deletion of inaccurate information
-
Withdraw consent for non-essential processing
-
Lodge complaints with data protection authorities
To exercise your rights, contact us at privacy@arimmalogistics.com.
7. Cookies and Tracking Technologies
We use cookies to personalize your experience, analyze traffic, and provide core services. You can manage your cookie preferences in your browser settings.
8. Data Retention
We retain your data only as long as necessary to fulfill service obligations, legal requirements, or resolve disputes.
9. Third-Party Links
Our platform may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before submitting personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates your acceptance of these changes.
11. Contact Us
For questions about this policy or how we process your data, please contact:
Arimma Logistics – Privacy Office
📧 privacy@arimmalogistics.com
🌐 www.arimmalogistics.com
📞 +27 67 993 1064